55 reviews for Rex
Order Tracking and Delivery
You can change your address any time before your item is shipped. Once we ship it the address can’t be changed.
We will send you an email upon order confirmation.
The docket number and the link for the logistics partner will be made available to allow you to track your order.
Order Cancellation
In the rare case that Madonna Home Solutions cannot fulfil the order in the committed timeline, your order would be cancelled and a refund initiated.
The order can be cancelled any time before production process has been initiated. After production has been initiated, you can submit a request for cancellation and the reason for the same, which will be evaluated by our team. On approval of request, store credit or refund will be initiated to your account.
The order cannot be cancelled after it has been dispatched.
Returns and Replacements
A return or replacement can be initiated within 7 days of delivery. You will need to forward a request which shall be processed by our team.
Returns will have to be arranged by the customer at the company address. You will need to ensure adequate packaging to prevent damage during transit. Return shipping costs will be borne as per our Shipping, Return and Refund Policy.
Payments and EMIs
You can use any one of the following payment methods: – Credit card – Debit card – Net Banking – Direct Transfer to Bank Account – Wallet.
Don’t worry, it will be reversed instantly. You can check your account balance to confirm. If a problem still persists, please contact our Customer Care and we will solve the issue immediately.
For all EMI payments, first the full order value on the credit card gets charged. This then later gets converted into EMIs (by the bank) and excess amount goes back to the card. This process usually takes 5-7 workings days.
Madonna Home Solutions will only save: – Card number – Card holder’s name – Expiry date of the card – We do not save the CVV number or the 3D secure password.
Installations and Demos
Installation policy varies depending on the product category in question. Products with free installation accompany the message in product details. For any clarifications or doubts, please contact customer care.
We offer both free and paid installation depending on the item purchased: 1. Free installation and demo: You will not be charged for standard installation of your item (inclusions mentioned below). However, you may need to pay a charge for any service/materials used which are not covered under standard installation. The services covered under free installation include:
- Modular Kitchens
- Wardrobes
- Sauna Baths
- Shower Enclosures
- Multisystems
- Whirlpool Massage Bath Tubs
- Steam Bath
Fixed | Freestanding | Jacuzzi | Combi-Massage | Fully Loaded | |
Bathtub | |||||
Pop-up Waste with Flexible Pipe | |||||
Front Panel with Stand | |||||
– Front Panel | |||||
– Iron Body Frame with Stand | |||||
– Adjustable Legs | |||||
Jacuzzi System (1.5 HP and 6 jets) | |||||
– Jacuzzi Motor 1.5 HP | |||||
– 6 Centrifugal Massage Nozzles (Whirlpool) | |||||
– Jacuzzi On/Off Switch | |||||
– Jacuzzi Pressure Regulator | |||||
– Suction | |||||
Bubble Bath System (1 HP and 10 jets) | |||||
– Bubble Bath Motor 1 HP | |||||
– 10 Air Jets | |||||
– Bubble Bath On/Off Switch | |||||
Filler System | |||||
– Cascade Waterfall Filler | |||||
– Hand Shower with multi flow options | |||||
– Diverter | |||||
– Hot and Cold Water Mixer | |||||
Spinal Massage and Foot Massage (powered by Jacuzzi System, 4 + 2 jets) | |||||
Digital Control Panel with Music System | |||||
– Fully Computerized Digital Control Panel | |||||
– FM System | |||||
– Speaker System | |||||
– Bluetooth Connectivity | |||||
Underwater Light Multicolour LED 1 pc | |||||
Earth Leakage Circuit Breaker | |||||
Automatic Shut Down Safety Protection Against High Current Leakage | |||||
Water Shortage Protection | |||||
Online Water Heater 3 KW | |||||
Earth Leakage Circuit Breaker | |||||
Jacuzzi Multicolour Mood Lighting LED 6 pcs (can be added, not included by default) | |||||
Bubble Bath Multicolour LED Mood Lighting 10 pcs (can be added, not included by default) | |||||
Overflow (can be added, not included by default) | |||||
Sleek Headrest Pillow (can be added if not present, check bathtub images) |
Nikunj Agarwal –
Ok but very expensive
shinde sagar dattatray –
Well delivered
RITESH RAJ –
Product was good as expected. Packing was good and delivered in good order.
Guddu –
5 🌟 to the seller and product both !
Satya Narayanayan Behera –
Perfect one. My bathroom looks nice now
drbegu –
Good to see, but average in use,very difficult to maintain
R.Pandiyan –
Five Stars. Good quality
Sam –
Five Stars. Nice product, liked it
Amar –
It’s a wonderful bathtub. Every one should add it in urs bathroom.
M K Maurya –
NICE PRODUCT. I’m very glad its dispatched within two days from order and very nice production easy to install. And they are very cooperative. Thank you madonna
DRV –
Excellent support by customer care, nice product.
I bought drainage attachment with tub…good quality
go for it!
zson –
Great to have it at this price it’s nice. Wonderful to add this bath tub to your bathroom at such low price and great I have it
Ajith. A –
Good product and good seller
Better than expected. Very good finish.
SKY –
It’s a great product, excellent support from the customer service of the company. Elegant looks.
Sourav Mukhopadhyay –
Good product light in weight. Installation is quite difficult instructions guid is not available on this product.
Manab Mitra –
Very good
Rameez Raja –
Really amazing thing , comfortable and enjoying alot. Thanks Madonna
Rajasekar –
Worst
rajin m joseph –
Very good product
Dhanalakshmi Yerneni –
Fits perfectly and very good looking
parag patil –
Good quality, installed using for last 2 month.
Anshika Rai –
Good value gor money. A very nice product byMadonna industries. All in all I am very happy with the product.
Nadeem –
Good. Vry nice
Suhas –
Not good, fully plastic and gets peeled off after 2 times of usage worst product don’t buy
Sivagamasundari –
Good product
Chandrika P. –
U r chiter because side covering r cracked
Dr. Kashi Nath Singh –
Very nice. We like the product. Thanks
Amitabha Mandal –
It is a very good product, but the product does not come with accessories.
Sundar Nayak –
Every Bath Becomes An Experience
Kunal s. –
Noice
N R Ramesh kumar –
Good item snd prompt delivery
M Vijay Sen Reddy –
Good product.
Response from the seller is good on product
, its worth to buy . . . . . . .
Abhi –
The bath tub has good quality material and quite sturdy. We have purchased it to for house in our village.
The delivery was delivered on time.
Santoshkumar –
This bath tub best in quality and easy to
Install . Design is very good and comfort.
Good support from the supplier makes this product different from others.
Best product in budget.
Uma B. –
Nice product. Neat and clean. Super product. Thanks
Gaurav Nikam –
Good product . happy with it…
Vinuth gowda –
Great product loved it❤️
pawan pratap –
Osam tub but plastic its too week overall its a good product
Sadhika –
Really such a strong bathtub with good finish.
Chanchal Rajbanshi –
Very good product, Its install in my bathroom now using. Till now I found it is very useful bathtub within 20K budget. Also I spent more 10k to install it in bathroom. 30k rupees spent for this bathtub, it is a fixed bathtub so I hope it will be long lasting. I will update after use.
Ajith K. –
It’s really a nice product.
hemanth –
Bathroom tub is good. Value for money.
Sanjay Yadav –
Good product. Sturdy and spacious. Ergonomically sound. Delivery came in a wooden case so product came scratch less despite its gigantic size. Vendor staff was cooperative , they readily dispatched missing headrest and pipe and it reached within few days. Would recommend the product, go for it.
RitikaMokta –
Received in an excellent condition Very much satisfied 😊😊😊
Bhavin –
Budget friendly bathtub.
Raushan Mishra –
Great product, value for money
Praveen Kumar –
Good product
Gopal krishna padhy –
Very good product.
Rizwan Basha Khatwal –
Thanks to seller for Very well packed to deliver the product, the best quality with normal price. Very happy while using this product. Highly recommend product to purchase.
MadhuVerma –
A good product from MADONNA and highly recommended
satpute pawan bhimarao –
Best service from Madonna
He contact me from order confirmation to delivery time.best service I like it
Quality is best I search every city near me not get perfect .so I m go with online . Madonna is best.go for it.
Lois –
Good Quality Sturdy and durable.
Liked its look and it’s sturdiness. I got Pink Color exactly what I wanted. The Installers found it easy to fix it. I am pleased with the bath tub. I would recommend this to anyone who is looking for a strong sturdy bath tub.
Neetesh –
Good packaging no scratches.
Product is good having very good wooden packaging.
And its best at this price range . Product quality is also very good.
Ashwani –
It is a nice bathtub, very easy to use and maintain, their service is also good. Good choice and budget friendly
chandeep kumar –
Beautiful and elegant.