22 reviews for Voyage
Order Tracking and Delivery
You can change your address any time before your item is shipped. Once we ship it the address can’t be changed.
We will send you an email upon order confirmation.
The docket number and the link for the logistics partner will be made available to allow you to track your order.
Order Cancellation
In the rare case that Madonna Home Solutions cannot fulfil the order in the committed timeline, your order would be cancelled and a refund initiated.
The order can be cancelled any time before production process has been initiated. After production has been initiated, you can submit a request for cancellation and the reason for the same, which will be evaluated by our team. On approval of request, store credit or refund will be initiated to your account.
The order cannot be cancelled after it has been dispatched.
Returns and Replacements
A return or replacement can be initiated within 7 days of delivery. You will need to forward a request which shall be processed by our team.
Returns will have to be arranged by the customer at the company address. You will need to ensure adequate packaging to prevent damage during transit. Return shipping costs will be borne as per our Shipping, Return and Refund Policy.
Payments and EMIs
You can use any one of the following payment methods: – Credit card – Debit card – Net Banking – Direct Transfer to Bank Account – Wallet.
Don’t worry, it will be reversed instantly. You can check your account balance to confirm. If a problem still persists, please contact our Customer Care and we will solve the issue immediately.
For all EMI payments, first the full order value on the credit card gets charged. This then later gets converted into EMIs (by the bank) and excess amount goes back to the card. This process usually takes 5-7 workings days.
Madonna Home Solutions will only save: – Card number – Card holder’s name – Expiry date of the card – We do not save the CVV number or the 3D secure password.
Installations and Demos
Installation policy varies depending on the product category in question. Products with free installation accompany the message in product details. For any clarifications or doubts, please contact customer care.
We offer both free and paid installation depending on the item purchased: 1. Free installation and demo: You will not be charged for standard installation of your item (inclusions mentioned below). However, you may need to pay a charge for any service/materials used which are not covered under standard installation. The services covered under free installation include:
- Modular Kitchens
- Wardrobes
- Sauna Baths
- Shower Enclosures
- Multisystems
- Whirlpool Massage Bath Tubs
- Steam Bath
Fixed | Freestanding | Jacuzzi | Combi-Massage | Fully Loaded | |
Bathtub | |||||
Pop-up Waste with Flexible Pipe | |||||
Front Panel with Stand | |||||
– Front Panel | |||||
– Iron Body Frame with Stand | |||||
– Adjustable Legs | |||||
Jacuzzi System (1.5 HP and 6 jets) | |||||
– Jacuzzi Motor 1.5 HP | |||||
– 6 Centrifugal Massage Nozzles (Whirlpool) | |||||
– Jacuzzi On/Off Switch | |||||
– Jacuzzi Pressure Regulator | |||||
– Suction | |||||
Bubble Bath System (1 HP and 10 jets) | |||||
– Bubble Bath Motor 1 HP | |||||
– 10 Air Jets | |||||
– Bubble Bath On/Off Switch | |||||
Filler System | |||||
– Cascade Waterfall Filler | |||||
– Hand Shower with multi flow options | |||||
– Diverter | |||||
– Hot and Cold Water Mixer | |||||
Spinal Massage and Foot Massage (powered by Jacuzzi System, 4 + 2 jets) | |||||
Digital Control Panel with Music System | |||||
– Fully Computerized Digital Control Panel | |||||
– FM System | |||||
– Speaker System | |||||
– Bluetooth Connectivity | |||||
Underwater Light Multicolour LED 1 pc | |||||
Earth Leakage Circuit Breaker | |||||
Automatic Shut Down Safety Protection Against High Current Leakage | |||||
Water Shortage Protection | |||||
Online Water Heater 3 KW | |||||
Earth Leakage Circuit Breaker | |||||
Jacuzzi Multicolour Mood Lighting LED 6 pcs (can be added, not included by default) | |||||
Bubble Bath Multicolour LED Mood Lighting 10 pcs (can be added, not included by default) | |||||
Overflow (can be added, not included by default) | |||||
Sleek Headrest Pillow (can be added if not present, check bathtub images) |
Y ANUSHA –
Beautiful and very much satisfied with the product
Ramakrishna –
Looks beautiful and easy to install as we can install ourself, stand looks heavy gauge as seller mentioned weight to carry.
Anugya –
Satisfactory. Nice product
kumar –
very poor quality… feeling cheated… only one side is covered… open from rest of the three sides… manufacturers approached and insisted for 5 star rating even before the product was dispatched offering free accessories in lieu of good feedback… plz don’t purchase this product… it is not worth its heavy price.
Radhika B –
Great service, timely delivery, great value for money!
The packaging was superb. Delivery much sooner than expected date. The service of this company is excellent and the executive personally gets in ouch with you to address all your questions and requirements. They also helped me to ship this tub to my remote location. Very satisfied with the service. The quality is very good. It comes with a stand that can be very easily installed and removed. I am pleased with the product overall and would definitely recommend it over other more expensive options in the market!
Suresh –
Excellent and Budget friendly purchase. I bought magenta colour. The bathtub is very nice with great color and the vendor is very professional. This is the best quality product you can get for cheapest price in the market. Wonderful purchase!
Pranav –
Its good easy to install but shoudhave been still better with steel ss stand thre is no waste pop up with it
B.K.PAUL_Silchar –
The product is very good compare to lacal market product & packing to dispatch is excelent
Lipi laik –
Great product.
Worth the money
Very nice quality
Happy with the product
Saumya Tripathi –
With a great build quality, the product is an absolute must buy for those who cringe for a room with a bathtub every time they look for a hotel… now you can have the pleasure of having one in your washroom, at your disposal all the time. Be assured of the quality and portability. Came well packed too.
Also worth a mention are the prompt and polite services offered by the company. They were very helpful and suggested the right product after knowing my reqmts and constantly kept in touch post-purchase as well to ensure we didn’t have any issues.
If I could rate them more than five… I would have!
Anil Tayde –
Must buy it. Nice product….I ordered again
Subhojit Dey –
This bathtub was packed well, was delivered in time. Easy to install – plumber kept it in designated area in bathroom and just had to connect the drain and it was ready to use. However, the headrest wasn’t supplied with this as shown in the picture. Contacted the dealer but it has been over 2 months – had promised to send the headrest but hasn’t arrive yet as promised. Other than that a good bathtub at a very reasonable price.
Anil Kumar Pal –
Good experience so far using this product. Me and my family are happy.😊 Had to spent additional bucks on required accessories which was overlooked during purchase but Support had guided and were very helpful.
balaji m –
I am writing this review after using four month of this bath tub. Excellent quality, easy to install, Timely delivered, quick response from seller. I suggests this bath tub to all to purchase. And also worth for money
Jyoti Sujit Pednekar –
We use this product for bathing and is very nice product, easy to install.
Mohammed Rafik –
Nice look and perfect finishing totally very comfortable
Jagadeesh –
Best product and excellent team. They delivered on time even during lockdown. Thanks
Ashutosh –
Looks good… easy to install
RAMESH VELPULA –
Good feeling like this 👍
Rahul Singh –
Useless product. Waste of money.
Mintu Hundal –
I use this product to take bath and enjoy free time in water.
It could be five star if a stand fiting attached with.
Because almost people like to placed it in open place and it can be move one place to another.
I put it on a wood and ply board but now I’m planning to build a stand of steel with moving tyres from any expert.
Raja –
Awesome tube. I have received it in good condition. Packing is too good. I am enjoying every week from the time this is installed